Terms of Service

User Agreement

Your Rights and Responsibilities

By accessing or using CitysGroup, you agree to these terms and all applicable laws and regulations.

Last updated: March 2, 2026

1. Acceptance of Terms

These Terms of Service govern your use of the website, mobile tools, account dashboards, and related banking services provided by CitysGroup. If you do not agree with these terms, you should not use the platform.

2. Eligibility and Account Use

You must provide accurate and complete information when opening or using an account. You are responsible for maintaining the confidentiality of login credentials and for activities performed under your account.

3. Prohibited Activities

Using the platform for unlawful, fraudulent, or deceptive activity.
Attempting unauthorized access to systems, data, or other user accounts.
Uploading malicious software, scripts, or harmful code.
Misrepresenting identity or financial information.

4. Service Availability and Changes

We may improve, suspend, or discontinue features at any time to maintain service quality, compliance, or platform security. We may also update these terms when required by legal, operational, or product changes.

5. Fees, External Providers, and Liability

Certain services may include fees disclosed before confirmation. Some features may depend on third-party providers. To the extent permitted by law, CitysGroup is not liable for indirect, incidental, or consequential losses arising from platform use.

6. Termination and Contact

We may restrict or terminate access for violations of these terms, suspected abuse, or legal requirements. For questions about these terms, contact us at info@citysbnc.com.